Privacy Policy

1. Information We Collect
We collect information you provide (name, address, email, payment details) and data about your site interaction (IP address, browser type, pages visited).

2. How We Use Your Information
We use your information to:

  • Fulfil your order and process payments.

  • Communicate with you and provide customer support.

  • Improve our store and your shopping experience.

  • For marketing (only with your consent).

3. Legal Basis (GDPR)
We process your data to perform our contract with you (fulfilling your order), for our legitimate interests (improving our service), and with your consent (for marketing).

4. Sharing Your Information
We do not sell your data. We share it only with essential service providers:

  • Shopify: Our e-commerce platform.

  • Shopify Payments: Our secure payment processor.

  • Shipping Partners: (e.g., Royal Mail) to deliver your order.

5. Data Retention
We retain your personal information only for as long as necessary for legal and business purposes (e.g., order records are kept for 7 years for tax purposes).

6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@AudioWaves.shop.

7. Cookies
Our site uses cookies to enhance your browsing experience.

8. Contact
For privacy questions: support@AudioWaves.shop. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).